ORDER ON DEMAND FAQ

Order on demand means that your pieces is in stock but they are not finished or assembled yet. Right after the order we proceed to compete the pieces and sent to you. Easy.

We’ve prepared the order on demand to be as smooth and quick as possible for you. Materails and hardware are ready to be assembled and when competenthey are shipped as quick as possible.

That being said, our estimated time frame for processing and shipping is 1 week.

*time can vary from multiple reason

We wanna make sure the process is as smooth as possible for everyone involved.

To be as transparent as possible we’ll have a dedicated “On Demand Process” section on our website. We posted all the update of every porduct that are on demand, so you guys can know the process.aw

You can reach our customer support team through our website’s “contact” page, or you can email us directly at cedrik@gonepants.com